Tarte & Berry

Frequently Asked Questions

We’ve tried to answer as many questions as possible but if you have any other queries please feel free to get in touch.
How do I order?

Our treats can be purchased via our online shop, just click on the Shop tab and select the treat box of your choice!

Each treat box contains 15 individual pieces. Why not build your own treat box? You can choose up to 5 different flavours!

NB: All of our products are baked without wheat flour. We use a combination of gluten-free flours. We do not recommend however that our products are suitable for coeliacs as gluten (wheat) is present in our factory, along with other allergens; eggs, dairy, nuts and soya. 

How does my order arrive?

Your order will arrive by DPD.

You will receive a text/email from DPD throughout the delivery process so that you can track your order. You will receive communications from DPD once it has been despatched from our bakery.

The treats are presented in a beautiful chocolate-style box, complete with a gift message of your choice, if required. Our larger sharing boxes arrive in a white cake box with sleeve. 

How long do my treats keep for?

All of our treats will be at their best for 7-10 days, when stored at room temperature in their boxes.

You can also freeze them for up to three months if taken out of the box and placed in tupperware. They will keep perfectly.

How could I serve my treats?

Our brownies are delicious served warm with vanilla icecream. The Raspberry & Almond Bakewell and Berry Crumbles are also fabulous warmed and served with custard or cream!

Can I collect my treats from the Tarte & Berry bakery?

Unfortunately we no longer offer a collection service, however next day delivery is available via DPD.

My order hasn’t arrived. What should I do?

You can track your order via our courier DPD. You will have received communication from them once your order has been despatched from our bakery. 

If you are still having trouble please contact us on hello@tarteandberry.com or call 07772 077602 and we shall get back to you asap.

"OH MY GOSH they are totally delicious – thank you for cheering everyone up today! To quote my colleague – “the yummiest chocolatey thing I’ve ever tried."

Amelia, Grazia Magazine

"Loved ‘em, thank you ☺ "

Phillip Schofield